Four Paws and Me – Keeping Toy Dogs Calm and Safe
Ever wondered what it’s like to live with an Airedale, Persian, Rag Doll or Zuchon? How about a shelter or stray cat? A special needs or designer dog? Ever wondered if you could survive a crisis with your pet – or what to watch for to prevent one? Miss T gives you the word from the trenches with the world’s best cat and dog column: “Four Paws and Me”.
How lucky can you get? You and your best friend live and play in one of the coolest toy stores in the city. And the toy store is just across from one mother of an off-lead park? Welcome to the world of Buzzy and Chops and their two legged pals Sofie Barrett and her mother Niki Hearman. Even with a little fear of loud noises to contend with, it’s easy to see these guys are living the good life!
So when and where did you first meet Buzzy?
Sofie: My boyfriend and I were down at the local gay and lesbian festival that used to happen on Brunswick Street 11 years ago. We walked past a pet shop and popped in. And there she was. A miniature Pintzer cross Aussie Terrier. Adorable! She was the only brown dog of the litter to also have a little brown nose. Then she stood up on her back legs and that was it. She came on home with us.
And Chops?
Niki: My partner’s dog died about three years ago. So I kept on telling him to get another dog to keep him company (which is just sooo funny, cos he spends so much of his time with me!) Anyway, we started off looking at the Lort Smith Animal Hospital Hospital and then the Lost Dogs Homes but we never met a dog we felt was “the one”, you know? Then a woman came into our second shop in Mornington. She worked at the vets and said that they’d just got in some Tenterfield pups. We swapped phone numbers and the next time we were in the area we dropped in.
I’m always curious as to how people choose their pup out of a litter. How did you pick out Chops?
He was the quietest, he was crying and he was sitting all by himself – having a sook, as he still does. He’s been with us every day ever since – he’s the best. Except for the shedding - he’s worse than a cat!
And what have you found to be one of the most trying times to go through with Buzzy, Sofie?
Sofie: Probably the time Buzzy ate 30 chicken bones she’d managed to grab out of the bin.
Niki: She was clogged right up to the whatsit wasn’t he?
Sofie: I didn’t have a car. And mum was away. And so I had to cab it to the vets by myself. And nobody cared about Buzzy!
Niki: Oh, that’s not true!
Sofie: No one did! Except mum! She did. It was just awful. I saw how sick she was. She was crying and spewing up her guts.
And what was your most dramatic moment with Chops?
Niki: Not long ago, my partner took Chops out to the park. It was a really busy day. About an hour later, Chops came tearing into the shop all by himself! Something must have made a loud noise at the park which was across a couple of roads and he’d flown out of the park, zooming back into to the shop. He literally flew back in! Now if something freaks him out he gets all “hetski-sketsi”. It can be as simple as if a door starts to close or air comes out of the heater. Just this weekend gone, he saw an upside down wheelbarrow on the lawn and freaked! He was barking at it for ages!
What do you most love about your pooches?
Niki: Their unconditional love
Sofie: Buzzy’s my best friend. We’ve been through everything together. All that growing up that happens between 14 and 26. Lots of things happen in that time! There’s been high school and boyfriends and getting pretty down. She was really there for me.
Yeah?
Sofie: Yeah. She was like my little nurse, wasn’t she mum?
Niki: She sure was.
Sofie: She lay beside me for almost six months! But all that crying I did into her fur has kind of back fired now. I mean it was full on, and once I’d gotten over it, she’s never let me go back. Now if I cry she bolts out of the room. She won’t handle swearing, or yelling either. It’s kind of like she’s gotten stronger somehow. She had enough. Sometimes, even if I just laugh loud, she’ll do a runner.
Niki: Chops is a different kettle of fish really to Buzzy. Buzzy is certainly the boss out of the two of them. The real matriarch. Their both characters and Chops is hilarious! We just sit back and laugh most days. And he’s wise too. I can tell what he’s thinking and he can tell what I’m thinking.
Sofie: Yeah, he’s awesome. He interacts a lot. When he plays with the ball, he always shares it around. So if I’ve thrown the ball to him, he’ll take it to the next person, then the next. Whereas Buzzy (who’s naturally very sweet) can be greedy. Even if she doesn’t want the stuff.
Niki: Chops and I are a real team. When we drive to our Mornington shop, Chops sits up in the middle, looking straight ahead and says “Forward Ho mum!” Chops actually runs both of toy shops. We call him Mr. Mornington.
From your own personal experience, what advice would you give to anyone with a pet like yours?
Sofie: Look after them, but don’t spoil them like mum does.
Niki: Not fair!
Sofie: Adore them, respect them. Look out for them.
Niki: Take them to the beach.
Sofie: Give them a massage if they get anxious. Buzzy loves her massages. And talk to them as though as if they’re human. I mean they’re your best mate aren’t they?
Sofie Barrett works with her mum Niki Hearman in their wonderfully imaginative toy shop the Singing Whale. Forget your “Made in China” plastic fantastics, this store is chocker with colourful traditional and educational style toys loved by litte and big kids around the world. Buzzy and Chops are kept busy with stock taking and lunchtime entertainment gigs.

A Bit about Dogs with a Fear of Loud Noises
Shhhhhh……With their superhuman hearing abilities, a lot of dogs become seriously spun out when they hear the whizz bang of firecracker night, a hearty clap of thunder, the 12 wheel rumble of a semi or a crazy backfiring car in the street.
Internet pages are packed with stories of runaway dogs on New Year’s Eve, or neurotic dogs fizzing in a thunderstorm. The good news is that with patience and sensitivity, your pooch can be trained to lead a happy, confident life even amongst the clang and the roar of the 21st century.
What NOT to do when your dog gets the “heebee jeebees”
- Punishment and reprimands are one of the worst things you can do. Not only will your dog fear the thunder, but he’ll be scared witless of you too.
- Ironically, it’s also not wise to reassure or comfort your pup when they’re in fear mode. It sounds harsh, and it can be bloody hard to do, but it’s really important to stop yourself from giving them a cuddle. What you’ll really be saying to them with as you scratch behind their ears or rub their tummy is “Good boy!! Your acting all scared and frightened and that’s fantastic! You keep doing that and I’ll keep giving you snuggles!”
How to Desensitize Your Noise-Phobic Dog
Measure the Level of Stress
Some dogs might just shiver at your feet when they hear a loud noise, others with more extreme phobias will literally jump through fly screen doors, leap off verandahs or take off into the night. Get to know your dog’s pattern of escalation so you can act before he’s out of control.
Prepare a Safe Place
When a dog is really bugged out, you might need to pop him in a safe place where he can’t hurt himself or do any damage. A crate can be ideal, but make sure that he’s accustomed to the crate before the storm and sees it as a safe haven where he feels protected and cared for. You don’t want him thinking he’s beings punished.
Distract You Dog with Happy Things
It’s difficult for a dog to feel afraid when playing her favourite game. The idea is to distract. You can also get her doing some tricks that you know she has down pat. She might have trouble concentrating at first, so the better she knows the games and tricks, the easier it will be for her to perform under pressure.
Reward!
When your dog is obeying your commands, then shower him with affection and attention! He’ll be getting treats for being an excellent little performing pup, not for behaving fearfully.
Desensitise and Relax
You can also gradually get him used to scary noises — and I’m not just talking about the latest Mariah Carey album. These days, you can actually buy soundtrack CDs of fireworks and thunderstorms. Begin playing them at a very low volume to your pooch. You should barely be able to hear it, but your dog will. Over the following weeks or months, increase the volume very gradually. The dog should hardly be able to notice the change. If your pup does show any signs of fear, decrease the volume again, and proceed a little more slowly. This method will work quite quickly if you combine it with distraction training.

Posted October 8, 2007
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